Designing an Effective Collaboration using Information Technology Towards World Class University

Abstract

One of the challenges in achieving success in the global competition for the government is to set up higher education institutions to be able to become a World Class University (WCU). It is believed that to address this challenge they need effective collaboration for both internally and externally where information technology (IT) is set as an enabler. However, in fact, this research has found that it is still not utilized effectively although the need for the collaboration has clearly stated in the organization’s strategic direction. This paper aims to increase such an effective collaboration model for higher education in Indonesia towards WCU. By using one of reputable state Islamic universities in Indonesia as research object, UIN Maliki Malang, which consist of more than 17,000 students and staffs, this paper proposing a collaboration architecture model equipped with suitable supporting tools. As approaching methods, we use business model design and transformation by mapping study object’s business strategic programs into proven collaborative model and their strategic planning of IS/IT. The result of the analysis conducted in the research shows that the majority of the strategic direction of UIN Maliki Malang requires collaboration using information technology both internally and externally. Additionally, UIN Maliki Malang also has facilitated by several collaborations tools within the organization. However, they still need a formal collaboration architecture model to achieve their strategic direction goals effectively. Thus, through the achievement of collaboration effectiveness using information technology, the achievement of a world class university can be realized.