Abstract
This study is functional in terms of purpose and descriptive-exploratory in terms of doing research. The method of data collection is library and field studies using a questionnaire tool. Those with relevant postgraduate qualifications and at least ten years of working experience, especially management experience in the automotive industry with a sufficiently motivated executive background to participate were chosen. In the quantitative section, the experts include nine executives and senior experts in the automotive industry who were selected through snowballing. The most important dimensions and criteria of a sustainable world class manufacturing model are identified by a theoretical literature review and interviews with the experts, and they were then screened and localized with expert opinions and fuzzy Delphi techniques. After collecting data through a paired comparisons questionnaire, the data were analyzed by using a fuzzy-dimensional network analysis process hybrid technique. The findings of fuzzy DEMATEL indicated that the dimensions of "environmental", "economic" and "social" sustainability help in achieving sustainable world class manufacturing.
Highlights
The concept of globalization requires manufacturing companies to strive to manufacture sustainable products with re-engineered technologies, thereby enhancing their competitive advantage in the current market [1]
The concept of sustainable manufacturing emerged at the United Nations Conference on Environment and Development in 1992 and it relates to the concept of sustainable development
World Class Manufacturing (WCM) creates a new paradigm that is rapidly evolving according to the customer needs, and it can guide the organization towards excellence with much flexibility through providing novel and specific solutions with the rapid changes that take place in the markets according to the preferences and volume of production
Summary
The concept of globalization requires manufacturing companies to strive to manufacture sustainable products with re-engineered technologies, thereby enhancing their competitive advantage in the current market [1]. Despite close political, cultural and social relations with some neighboring countries, Iran is expected to achieve greater added value and gain a lucrative economic opportunity by identifying and gaining customer expectations in overseas markets and producing high-quality products for sustainable world class manufacturing. In this regard, the automotive company has started operations and exported products to some countries. By defining the dimensions and criteria of the sustainable world-class manufacturing model via the fuzzy Delphi method, the fuzzy DEMATEL technique is used in this study to determine the communications and mutual impact, and the combinational technique of the fuzzy DEMATEL-based network analysis process is used to determine its importance
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