Abstract
This paper presents a multi-agents architecture which facilitates the integration of three major IT governance frameworks: COBIT5, ITIL V3 and ISO/IEC27002, to optimize the construction of a distributed system. This architecture proposes a new and easier method to develop a distributed multi agents system, where agents involved in this system can communicate in a distributed way thanks to functionalities offered by the system. It gives finally an overview of implementation of a prototype of the proposed solution limited for the moment to integration of processes most used in the majority of information systems.
Highlights
Governance ensures that enterprise objectives are achieved by evaluating stakeholder needs, conditions and options; setting direction through prioritization and decision making; and monitoring performance, compliance and progress against agreed-on direction and objectives [1]
This paper describes a multi-agents architecture based on three major IT governance frameworks which are COBIT 5, ITIL V3 and ISO/IEC 27002
We focused our multi-agents system architecture for IT governance by configuring our paper with the following parts: abstract of paper, brief introduction of technically requirements, fundamental aspects of state of the art which gives an idea about the theme of IT governance and the three major frameworks: COBIT 5, ITIL V3 and ISO/IEC27002, we present an overview of multi agents system architecture and agents aspects, after that we present an IT
Summary
Governance ensures that enterprise objectives are achieved by evaluating stakeholder needs, conditions and options; setting direction through prioritization and decision making; and monitoring performance, compliance and progress against agreed-on direction and objectives [1]. This paper aims to combine the three major frameworks for IT governance: ISO / IEC 27002, COBIT and ITIL in a comprehensive manner and propose an IT governance structure that covers broader aspects and supports all the needs of the organizations for more efficient IT management. This paper describes a multi-agents architecture based on three major IT governance frameworks which are COBIT 5, ITIL V3 and ISO/IEC 27002. We focused our multi-agents system architecture for IT governance by configuring our paper with the following parts: abstract of paper, brief introduction of technically requirements, fundamental aspects of state of the art which gives an idea about the theme of IT governance and the three major frameworks: COBIT 5, ITIL V3 and ISO/IEC27002, we present an overview of multi agents system architecture and agents aspects, after that we present an IT. Governance prototype which integrate some governance processes, a conclusion for this paper and references
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