Abstract
The development of small business is increasing with the presence of global competition. The current industrial ecology demands a continuous evaluation process to be able to survive and strive to improve quality products. Weeka Wedang Uwuh continuously improves its business system by paying attention to suppliers of raw materials. Supplier evaluation is carried out to guarantee sustainable quality and performance. Sustainable performance evaluation can produce good judgment if it is supported by a performance appraisal instrument. Supplier performance assessment will be useful to build a good and sustainable relationship between entrepreneurs and suppliers. The design of supplier performance evaluation is carried out using the QCDFR model approach namely, Quality, Cost, Delivery, Flexibility and Responsibility. The sub-criteria study that forms the QCDFR model is carried out using the interview method. QCDFR and Sub Criteria hereinafter referred to as KPI (Key Performance Indicator). KPI is an indicator of ongoing evaluation of the relationship between suppliers and entrepreneurs. The assessment of suppliers from entrepreneurs is carried out using the AHP approach which is able to show the weight of the entrepreneur's assessment of the ability of suppliers. The results of the Weeka Wedang Uwuh supplier performance evaluation model design results in a formulation to measure KPIs with criteria: quality of raw materials (size and condition of raw materials), ease of service (payment tolerance and information on availability and price changes, experience (average transaction value and average) average number of transactions), speed of response (changes in the amount and change in time and price of raw materials). Evaluation of the supplier's weight assessment for raw materials of ginger, sugar and sapphire resulted in the values of Mr. Sarno 0.501, Sugeng 0.709 and Mbak Wang 0.690. KPI measurement reinforces the results of the evaluation of weight assessment using AHP.
Highlights
The development of small business is increasing with the presence of global competition
produce good judgment if it is supported by a performance appraisal instrument
The design of supplier performance evaluation is carried out using the QCDFR model approach
Summary
Pengukuran kinerja pemasok didasarkan pada evaluasi yang dilakukan oleh Weeka Wedang Uwuh terhadap pemasok. Hasil evaluasi diformulasikan menjadi indikator pengukuran kinerja pemasok. Formulasi KPI akan diterapkan pada pengukuran aktivitas pemasok-pemasok selama periode tertentu berdasarkan tabel 2. Hasil indikator kinerja berdasarkan data-data yang dikumpulkan selama penelitian dapat dilihat pada tabel 3. Dari tabel 3, pemasok jahe yang terdiri dari Bu Amin dan Pak Sarno dari hasil pengukuran, evaluasi kinerja Pak Sarno lebih baik dibandingkan Bu Amin. Pemasok gula batu yang terdiri dari Kokoh dan Sugeng, dari hasil pengukuran dihasilkan evaluasi kinerja Sugeng lebih baik dibandingkan Kokoh. Hal ini ditunjukkan pada nilai yang didominasi oleh masing-masing pemasok. Untuk pemasok secang yang terdiri dari Bu Amin dan Mbak Wang, dari hasil pengukuran dihasilkan evaluasi kinerja Mbak Wang lebih baik dari Bu Amin
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