Abstract
Negotiation is a flexible mechanism for facilitating effective economic exchanges. Electronic negotiations allow participants to negotiate online and use analytical support tools in making their decisions. Software agents offer the possibility of automating negotiation process using these tools. The purpose of this work is to make progress towards outlining design-theoretical principles for agent-enhanced negotiation systems (AENS). This paper describes an electronic marketplace named DIANA (Deal-making system Incorporating Agents in Negotiations and Auctions) that allows involving software agents in negotiations. It also presents the results of experiments in agent-to-human negotiations. Various types of agents have been configured and paired up with human counterparts for negotiating product sale. The paper discusses the results and presents a set of rules for the design of AENS.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
