Abstract

The concept of resilience is commonly used to represent “an ability to adapt to a changing environment and to survive flexibly despite facing difficulties.” This definition of resilience emphasized its aspects of unpredictable responsiveness to external disturbances as well as self-organized phenomena, which seemed to be close to the definition of complex adaptive systems. This article summarizes the technical challenges to consider the implementation of a concept of resilience into systems from a variety of perspectives. Then, challenges to tackle with the resilience to variabilities in production plans, in work quality, in empirical knowledge, in human-automation systems, and in organizations are presented.

Highlights

  • Today, the scene of manufacturing in Japan needs increased flexibility to diverse “variabilities,” which are caused by the unexpectedness due to market transformation, overseas expansion of businesses, and changes in the energy and economic environments, and so on

  • Not by eliminating human beings or limiting their work, but by pursuing system design that allows some human judgment left in the loop, resilience can be established through the fusion of knowledge of human beings and automation

  • This article summarized the trends in studies on variabilities and resilience, as well as research activities conducted by the author and his colleagues

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Summary

Introduction

The scene of manufacturing in Japan needs increased flexibility to diverse “variabilities,” which are caused by the unexpectedness due to market transformation, overseas expansion of businesses, and changes in the energy and economic environments, and so on. A Canadian ecologist and a former director of IIASA (International Institute for Applied Systems Analysis), proposed to use “resilience” in the field of social science due to that ecological systems had an ability to restore the original state upon environmental changes, which is similar to the homeostasis that living organisms have (Holling [1]) This definition of resilience emphasized its aspects of unpredictable responsiveness to external disturbances as well as self-organized phenomena, which seemed to be close to the definition of complex adaptive systems. The super-smart society is aiming to resolve various social challenges by incorporating the innovations of technologies and the sharing economy into every industry and social life Such innovations will necessitate elaborating the SoS (System of Systems) (Selberg and Austin [3]) approach towards the value co-creation in the whole society integrating several kinds of systems, such as nature, society, biology, and humanity. Challenges to tackle with the resilience to variabilities in production plans, in work quality, in empirical knowledge, in human-automation systems, and in organizations are presented

Systemic model for socio‐technical systems
Activity theory for socio‐technical systems
Systemic aspects at manufacturing sites
Sources of the performance variability
Issues to be addressed according to activity theory
The resilience of subject: ecological interface design
The resilience of instruments: autonomous error recovery
The resilience of rules: stress check for work procedures
The resilience of division of labor: socially centered automation
The resilience of community: team situation awareness
Conclusions
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