Abstract
Master data management (MDM) is a concept that is gaining traction in both the scientific and practitioner communities of information systems. MDM is a set of operations that must be completed to achieve business needs, for example, regulatory compliance, business unification, and inclusive customer management. The design and maintenance of the master data is a very critical task. Surprisingly, the scientific community has been almost deafeningly mute on how enterprises approach master data architecture design. This article discusses the report of a research study conducted at Bosch Group to shed light on this under-researched area. The report demonstrates that master data architecture design is a multifaceted effort that necessitates harmonizing the objectives of several stakeholders, handling various technical options, and satisfying the requirements of multiple master data classes.
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