Design of IT Governance Evaluation Using COBIT Framework through Capability Maturity in Department of Transportation Cirebon

Abstract

IT Governance Evaluation has not been carried out optimally because supervision and evaluation of IT is only done if there are complaints from work units regarding IT services. These problems relate to the services that need to be provided to users of the information system, starting from the operations that need to be carried out on data security, sustainability aspects, training of human resources that support the processes of the information system and related to the support processes that should first be determined to be able to give service. This research method used qualitative research by using COBIT 5 framework dealing with the system analysis and design using the Usecase Diagram, Activity Diagram, Sequence Diagram, and Class Diagram tools. The programming language used is PHP Hypertext Prepocessor (PHP) while the database uses MySQL. This application was created to provide information about managing the IT Governance Evaluation in Department of Transportation Cirebon. The results of this study is IT Governance Evaluation using Cobit 5 Framework. Regarding to the IT Governance using COBIT 5, the Capability Maturity Level is at 3.28 that means defined-process. It represents that the IT Governance has been implemented to reach the goal of this organization. This assessment was aimed to determine the capabilities of IT performance and make recommendations for the proper management of IT Performance Management so that it can be used as a guide that can be used by the user and can increase the use of facilities optimally for better improvement of Department of Transportation Cirebon.