Abstract
PT. Sawito Indah Berkah is a medium scale company engaged in the LPG Non-Public Service Obligation (NPSO). The company has not applied standard standards in performance assessment. This study aims to determine the performance appraisal model currently used and to design a performance appraisal model using the Total Performance Scorecard. This study uses a survey method with a qualitative approach and the type of research is descriptive modeling. The data collection technique used triangulation. The results showed that the company only applies a financial perspective in measuring performance. This research can provide useful information about the importance of designing corporate performance appraisals. Also, it is expected to be able to assist the company in evaluating its financial function, marketing function, operational function, and human resource function properly.
Highlights
The company's vision, mission, and goals must be clearly described as a guide for all components of the company to carry out its functions properly
Satisfaction is seen from the monthly money given and health insurance from the company
Conduct employee Refers to Abraham Maslow's level of satisfaction studies. fulfillment
Summary
The company's vision, mission, and goals must be clearly described as a guide for all components of the company to carry out its functions properly. The achievement strategy must be adjusted to the work culture so that the company's vision, mission, and goals will match the vision, mission, and personal goals. Conventional thinking holds that the success of the vision, mission, and goals is closely related to company profits. Companies can continue to exist because of customers who use company products or services, some employees work wholeheartedly to achieve company targets, as well as internal company activities to increase employees' abilities to work professionally so that customers feel satisfied. The total performance scorecard (TPS) is the development of a balanced scorecard performance measurement model. TPS has three core strengths, namely improvement, learning, and development
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