Design of an expert system for aircraft gate assignment

Abstract

The task of assigning arriving flights at an airport to the available gates is a key activity in airline station operations. With the development of large connecting hub operations, and the resulting volumes of passengers and baggage transferring between flights, the complexity of the task and the number of factors to be considered have increased significantly. Traditional approaches utilizing classical operations research techniques have difficulty with uncertain information and multiple performance criteria, and do not adapt well to the needs of real-time operations support. As a result, several airlines have been exploring the use of expert systems for operational control of ramp activity. This paper discusses the factors that arise in deciding how to allocate flights to gates, and describes the knowledge base structure, data requirements and inference process of an expert system that would recommend gate allocation decisions to ramp control personnel, taking into account the constraints imposed by the available facilities and personnel to handle the aircraft, and the consequences on downstream operations of particular assignment decisions. The paper describes how these concepts have been implemented in a prototype expert system that has been designed to address a restricted set of gate assignment issues within a framework that could be extended to consider a broader range of factors. The operation of the expert system is illustrated through a case study application to a typical flight schedule at a major hub airport.