Abstract
PurposeHospitalization at Home (HaH) has proven to be more efficient and effective than conventional one, but it also requires a higher number of resources and specialised personnel. Information technologies can make this process scalable and allow physicians and nurses to deliver remote healthcare services for patients hospitalized at home. However, a correct and satisfactory usage of technology requires an adequate training of professionals and patients. This paper describes a new model for training healthcare professionals on managing remote ICT-based services for Hospitalization at Home.MethodsThe model was defined based on mix-method that combined the PICO model and a User Centred Design methodology, oriented to identify and discover the healthcare professionals needs and the training instruments in the literature that directly involved these professionals. These aspects were used in the definition and development of the assessment framework of the proposed training model.ResultsA training model for healthcare professionals focused on achieving an effective uptake of complex digital interventions such as Hospitalization at Home was defined. The selected mix-method led to the identification of four different blocks, that were considered as the main areas to include in a training programme. The model identifies measurable elements for assessing acceptability, workability increment and integration into daily clinical practice outcomes, as well as for evaluating the proposed training content and its outcomes.ConclusionsThe proposed training model highlights the key aspects of training health professionals to favour an effective and successful implementation of complex technological healthcare interventions in the context of ICT-based HaH ICT.
Highlights
Hospitalization at Home (HaH) has proven to be more efficient and effective [1] than conventional hospitalization [2]
This paper describes a model for training healthcare professionals in delivering remote ICT-based HaH services, carried out in the context of the Better@Home project, funded by EIT Health that is supported by EIT, a body from the European Union
We have proposed a complete training model that allows the identification and assessment of several success outcomes and the definition of the needed training blocks to prepare healthcare professionals in the management of new complex HaH interventions based on remote monitoring technologies
Summary
Hospitalization at Home (HaH) has proven to be more efficient and effective [1] than conventional hospitalization [2]. The introduction of a new technological process requires to overcome different challenges, such as dealing with change management, engagement, and capacity building aspects, and providing an adequate training for both, professionals and patients. The training procedure for a correct introduction and adoption of novel technologies should be accurate and effective, especially when the new technological processes modify the already implemented medical interventions. A right training would allow the healthcare professionals to embrace the required change and to recognise their need to acquire training skills before adopting new technologies. It would help them to teach patients to make informed and secure choices about the proposed treatments or interventions [5]
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