Design of a Multicriterio Model with a Diffuse Hierarchical Analysis Process - FAHP, for the Selection of Suppliers in a Mobile Cellular Telecommunications Company

Abstract

The purpose of this article is to socialize ongoing research on appropriate criteria for the selection of suppliers in companies in the telecommunications sector, exposing the design of a multi-criteria model, to obtain a correct and adequate prediction of the best provider depending on the variables and criteria that each company has for the selection. The above is raised, because the selection of suppliers is a problem of multicriteria decision making, because it implies both qualitative and quantitative particularities; suppliers are a very important part of the supply chain of all companies, because they depend on the strengthening of supply management and in turn the selection will depend on criteria beyond the subjective or relationships that are had with the provider The study proposes a descriptive methodology, with a mixed approach (quantitative and qualitative), which begins with sufficient bibliographic review, through the gathering of information with a technical research instrument (survey) to identify the selection criteria that have the companies in the telecommunications sector and finally designing a proposal for a multi-criteria model based on the application of a combination of the multi-criteria tools Hierarchical Analytical Process (AHP) and Diffuse Hierarchical Analytical Process (FAHP) English), for the selection of telecommunications equipment suppliers, considering defining a group of critical factors to evaluate a possible solution of the best and most appropriate alternative. The preliminary results and conclusions are based on the contributions that provide an adequate bibliographic review and the validation of the criteria to be surveyed by suitable personnel, concluding with what the research leads, which is a clear sample that the selection of any type of criteria it takes more and more strength to be at the forefront of global technology.