Abstract

Voice navigation systems allow users to interact with computer applications by voice. In this paper we present human factors research that evaluated design alternatives for major user interface components. In the first study we evaluated the appropriateness and discriminability of four sets of icons that were candidates for functions in theVoice Toolbar of the navigation system. In the second study we studied two different ways of organizing and presenting voice commands in theWhat Can I Say window. The key finding was that the alternative organization seemed to improve task performance. The results provided the basis for design recommendations.

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