Design as a Tool for Wicked Problems: An Action-oriented Visual Narration

Abstract

This paper explores the application of visual narratives in addressing "wicked problems" such as ecosystem imbalances and biodiversity loss. Firstly, it reviews the evolution of the design field's focus on "wicked problems" and how design has shifted from "post-intervention" processes to seeking more profound solutions. Subsequently, the paper presents a case study of the Tianjin Qilihai Wetland, demonstrating how design intervenes in local ecological and social issues as a tool and medium to tackle wicked problems. Based on this, four methods of action-oriented visual narrative are proposed: shifting from stakeholders' relevant maps to collaborator maps, self-organized visual materials, participatory experiences, and visual narratives of products in social contexts. These methods, through the lens of visual narratives, aid in understanding and addressing complex ecological and social issues. Finally, the paper concludes by emphasizing the advantages and significance of visual narratives in addressing wicked problems, underlining their key role in promoting the integration of design and social action to achieve more comprehensive and profound problem-solving.