Abstract
The application of modern information technology is now considered for man-machine systems design in a wide variety of application domains. In general, two aspects of the impact of this new technology are considered separately. One is the potential for new user interfaces, another is the transfer of human activities to “intelligent” computer functions, for instance in “expert systems”. There is, however, a need for a more integrated system design considering the basic user-task interaction in advanced systems. In this paper, the approaches taken to models of the work content and user performance in different professional domains are discussed, such as industrial process control, emergency management, office systems, and library systems.
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