Abstract

The purpose of this study is to design and develop a classroom management module based on the six strategies of Kounin Model for Limbongan Refugee Learning Centre (LRLC) Melaka. The study employs three-phased Design and Development Research (DDR), a multi- method design. In the first phase, a review of literature on refugee education and Needs Analysis was conducted at LRLC to explore their lacks, wants and needs through focus group discussion. The data was collected and analysed utilizing deductive Thematic Analysis manually. Thus, the finding was that the novice teachers do require material and training in to effectively manage refugee classrooms since they lack the necessary abilities. This therefore led to the second phase of DDR, in which a module was created namely, Kounin Refugee Classroom Management Module (KRCMM) by incorporating the six strategies of the Kounin Classroom Management Model (KCMM). During the designing and development of the Kounin Classroom Management Module (KRCMM), ten experts were engaged to conduct preliminary content validation of the draft. To get to experts’ consensus, KRCMM had to go through three rounds of fuzzy Delphi. According to the findings, every item had an expert agreement percentage of 90% or higher, that item defuzzification values were more than α - cut = 0.8, and that all items had Threshold (d) < 0.2 values. This indicates that every item has been maintained and has garnered expert consensus. While in the third stage, the perceived usefulness and ease of use of KRCMM were examined from the perspectives of six LRLC participants. Thematic Analysis was used to gather and analyze data inductively utilizing QDA Miner, an analytical tool. According to usability test result, KRCMM was deemed useful and easy to use by five out of six participants

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