Abstract
Abstract: The retail industry is becoming increasingly competitive, and businesses must keep up with the latest technological advancements to stay ahead of the curve. This research paper explores the benefits of a smart POS application integrated with cloud technology. The paper discusses the current state of the retail industry, the challenges facing retailers, and the potential benefits of using a smart POS application. The literature review of smart POS systems, the design and development process, and the outcomes and discussion of the application’s implementation are all included in this paper. Despite the potential benefits of digital point-of- sale (POS) systems, small businesses in India have been slow to adopt this technology. This paper aims to identify the factors that affect the adoption of digital POS systems in Indian small businesses. A survey was conducted with 167 small businesses across different industries in India. The results showed that factors such as cost, perceived usefulness, compatibility with existing systems, and complexity of the technology were the primary barriers to adoption. On the other hand, factors such as perceived ease of use, vendor support, and trial ability were identified as the primary drivers of adoption.
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