Abstract
Introduction: Caring behavior is very important for nurses to have because it illustrates the quality of nursing care, especially for nurses who work in inpatient units. There are three factors that can influence the level of caring behavior, namely individual, psychological and organizational factors. Meanwhile, caring behavior is assessed from Knowing, Being With, Doing For, Enabling, and Maintaining Belief. Objective: To describe the factors that influence the caring behavior of nurses in Baladhika Husada Jember Hospital. Methods: Nonexperimental design with descriptive type, in which the approach was cross sectional, carried out for 1 month and involved 62 respondents. Results: 47 respondents stated that the three factors above had an influence on caring behavior and 15 respondents stated that it had no effect, while the caring behavior of respondents in the good category was 58 people and 4 people were not good. Analysis of data using the One-Sample Binominal test at alpha (α) = 0.05, has the p-value = 0.000, which illustrates the difference between the factors that influence caring behavior towards nurses caring behavior. Conclusion: The factors that influence caring behavior are directly proportional to caring behavior, meaning the better factors that influence caring behavior, the better nurses caring behavior level. Maintaining and improving caring behavior requires good effort and cooperation between the hospital manager which is the place for health services and nurses as nursing care providers.
Highlights
Nurses as nursing care providers must have a caring nature
Lack of caring for nurses resulted in a decrease in the quality of nursing services and patient satisfaction and increased hospitalization days (Sukesi, 2013) and (Wolf et al, 2003). (Supriatin, 2015) states that most of the nurses caring behavior is lacking. (Sukesi, 2013) stated that 55.8% of patients were not satisfied with the services provided by nurses. (Windarini, 2014) states that nurses already understand caring behavior but are not maximal in applying it. (Sunardi, 2014) stated that the caring behavior level of nurses was 83.6%
Factors that influence caring behavior, including: individual, psychological and organizational factors play an important role in caring behavior, this is because these factors will shape the character of nurses in applying caring behavior in providing nursing care
Summary
Nurses as nursing care providers must have a caring nature. Caring is the basis of nursing practice which aims to increase attention and care in providing nursing care. (Supriatin, 2015) states that most of the nurses caring behavior is lacking. (Sunardi, 2014) stated that the caring behavior level of nurses was 83.6%. Research by (Wahyudi et al, 2017) states that 71% of caring behavior in nurses is good. Research by (Cecep Solehudin et al, 2019) states that the caring behavior of nurses in the inpatient room is sufficient. Good caring behavior of nurses in the inpatient room. Caring behavior is the core of nursing action based on the values of kindness and willingness to help increase patient satisfaction and provide the best for patient health. A preliminary study conducted at the Inpatient Installation in Baladhika Husada Jember Hospital obtained data on various backgrounds that affect the level of nurse caring behavior. The level of caring behavior in nurses who work in hospitals, especially inpatient installations, varies due to various backgrounds, so that the description of caring behavior is needed by hospital management to maintain the quality of nursing care services and for nurses it is expected to be able to maintain and improve caring behavior in provide nursing care
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