Abstract

Purpose: The article is a response to the needs of a specific company for help in writing a mission based on the Japanese management philosophy, especially Toyota, which is based on elements of the Toyota House roof. The content of the mission is supposed to emphasize the importance of these elements in the interpretation of employees (respondents). Design/methodology: To achieve the stated goal of the article, the BOST questionnaire, the main research tool in toyo-tority, was used. The respondents assessed the importance of such elements of mission (factors) as: quality, work safety, costs, execution time, and attitude of the crew. A statistical analysis of the obtained sets of scores was carried out. An importance series was built, the preferences of the analyzed factors were assessed, the average scores were compared, the influence of the re-spondents' characteristics on the scores of the examined factors was determined. Findings: The analysis of the research results allowed to obtain interesting information: quality, according to the respondents, is the most important, two factors - costs and work safety show similarity (for the 10% criterion) in terms of preferences, the average of these factors did not show any significant differentiation of the average scores. On the evaluation of the quality factor three respondents' characteristics are influenced, the cost - two, work safety - none. Originality: This article presents: Make the Toyota House roof from the set of five elements a research tool and signing it into the BOST survey structure. These elements were referred to industries other than the automotive industry. Confirmation of the equivalence of the comparative scale and the range scale in the assessment of the similarity of the preference factors. The article is addressed mainly to the management staff and students of management and production engineering. Keywords: mission, toyotarity BOST method, preference.

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