Abstract

This paper reports the gradual development and results achieved in the distance education program set up in the Public Health System in Chile in 2004. Up to date, more than 22,000 students from 29 different health divisions have been trained. This strategy was designed to provide more flexibility and diversity to the training programs of the Health System within the framework of a deep and complex organizational change promoted by Health Reform. The main results show that the integration of organizational, teaching, logistic and budgetary aspects has turned out to be a key element in its success, validating the relevance of the provided solutions. The access to training by means of e-learning or blended learning (electronic education that includes traditional and distance learning activities) allowed employees to choose more independently what, where and when to study. This fact accounts for the high demand for this program. Through this initiative, the National Health System, introduced a wider scope of responses to training needs, which will mean a better adaptation to the challenges associated to health care.

Highlights

  • This paper reports the gradual development and results achieved in the distance education program set up in the Public Health System in Chile in 2004

  • The main results show that the integration of organizational, teaching, logistic and budgetary aspects has turned out to be a key element in its success, validating the relevance of the provided solutions

  • Carabantes C. et al oferta atractiva de acciones de formación para los funcionarios del Sector, de modo que se motivaran a incorporar nuevas capacidades y superar las barreras iníciales en el uso de la capacitación virtual; d) generar una relación de mediano y largo plazo con un oferente estratégico que le brindara al Sector apoyo en los planos logísticos y pedagógicos; e) configurar una amplia gama de contenidos generados por expertos del Sector; f) alcanzar cobertura nacional y en la totalidad de las plantas funcionarias; g) apoyar la introducción de la tecnología digital en el Sector; y h) establecer un sistema de apoyo a la formación para los funcionarios, que les ayudase a mejorar su contribución al cumplimiento de la Reforma de Salud

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Summary

Introduction

El Programa de Formación Flexible a Distancia surgió de la búsqueda de respuestas al crecimiento sostenido de las necesidades de capacitación del Sistema Público de Salud en Chile y de la voluntad de mejorar el acceso de sus 105.000 funcionarios a los nuevos conocimientos y competencias requeridos por las rápidas transformaciones del Sector.

Results
Conclusion
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