Abstract
This work aims to diagnose and demonstrate the importance of education and technological training to technologically modernize administrative and operational processes carried out in the local public administration in Mexico, once diagnosed the problem,and is proposed a solution integral. By collecting of information, contextualization of education and local government, make use of scientific methodologies: indicative, systemic - structural - functional to support this, in addition to field work by surveying the players involved in these processes. This obeys performed investigations in several municipalities of Mexico to successfully implement information technology in processes where the authorities and citizens are involved.
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