Abstract

IntroductionContemporary health care services are more productive and successful when their health professionals have emotional intelligence (EI). The objective of this study was to explore the demographic predictors of EI among radiation therapists working in cancer care centres in NSW, Australia.MethodsData were collected using a cross‐sectional self‐administered survey. Emotional intelligence was measured using the Trait Emotional Intelligence Questionnaire‐ Short version (TEIQue – SF). Multiple regression analysis was used to identify if age, years of experience, gender, highest level of education obtained or level of current employment were predictors of EI.ResultsA total of 205 radiation therapists participated in this study. The mean scores for Global EI, emotionality, self‐control, wellbeing and sociability dimensions were 5.16 (SD = 0.6), 5.3 (SD = 0.7), 4.9 (SD = 0.9), 5.7 (SD = 0.8) and 4.7 (SD = 0.8) respectively. Age and level of current employment were identified as predictors of global EI. Gender and level of education were significant predictors of the EI emotionality dimension. Levels of employment along with level of education were both significant predictors of the sociability dimension of EI.ConclusionsBeing a young radiation therapist, female, and having higher levels of employment and higher levels of education were predictors of EI. Given that level of education and level of employment are both amendable demographic factors, strategies to address these factors to reduce the effects of emotional struggle experienced by radiation therapists in their work need to be implemented.

Highlights

  • Contemporary health care services are more productive and successful when their health professionals have emotional intelligence (EI)

  • All radiation therapists (RT) who met the criteria for professional entry to radiation therapy as per the Medical Radiation Practice Board of Australia (MRPBA) guidelines[29] and irrespective of their level of employment and working in any of the 15 public cancer care centre’s in NSW were eligible to participate in this study

  • During the period of the survey in July 2015, there were 300 RTs working in the 15 cancer care centres in NSW

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Summary

Introduction

Contemporary health care services are more productive and successful when their health professionals have emotional intelligence (EI). Levels of employment along with level of education were both significant predictors of the sociability dimension of EI. Given that level of education and level of employment are both amendable demographic factors, strategies to address these factors to reduce the effects of emotional struggle experienced by radiation therapists in their work need to be implemented. Theorists have viewed EI as a trait rather than a cognitive ability.[7,8,9] According to them trait EI is related to people’s personality and is formed by their emotional self-perceptions and emotional traits

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