DEMOCRACY ON THE WEB

Abstract

This paper addresses a fundamental empirical question using data collected in a northeastern US city: does deliberation occur in online forums? While face-to-face deliberation is well documented, there are few empirical studies that address its online counterpart. Deliberation is supposed to foster an educative, rational, open and inclusive dialogue that leads to legitimate policy outcomes. In this paper, the authors develop and operationalize a measure of deliberation in order to investigate the extent to which it is manifested online. In particular, the authors study five regionally defined web forums hosted by the primary newspaper of a mid-sized northeastern US city. Drawing a two-week sample of posts from these forums, the authors then examine them for indicators of deliberation. Firstly, this paper addresses research about if and how the internet affects social life, including traditional notions of deliberation. Next, the authors argue that sociological studies of democratic participation require conceptualization of lived deliberation, and outline a Symbolic Interactionist approach to studying online, deliberative interaction in order to do so. The paper concludes by discussing the implications of this work for future theory and empirical investigation.