Abstract
The paper discuss possibility to implement Deming’s 14 points into Russian higher education, taking into account partially online development. The majority of these points can be used to improve the quality of higher education. However, there are many legal restrictions to public education that result in specific, measurable results that do not fully implement Deming’s theories. Therefore, private universities have more potential to improve their quality then government schools. This fact explains the popularity of additional or professional courses in Russia as a substitute for regular education.
Highlights
Deming’s points are common knowledge in quality management
This paper considers the possibility of their realization in modern Russian higher educa is nottion
The results of the article explain the popularity of additional and professional course attendance in Russia as an alternative to standard higher education
Summary
They do not provide any particular instructions about what or how to do Instead, they reflect Deming’s philosophy about quality and effectiveness [1]. Their main task is instead to constantly improve upon it. For this purpose, they must motivate and organize workers and the production process [2]. According to Deming’s philosophy, new technology is not by itself beneficial, as it may substantially change production process, and does not inevitably lead to productivity increase. Instead, it may result in a decrease of quality and productivity [4]
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