Abstract
This paper investigates why natural language communication is systematically found to promote coordination better than intention signaling. We hypothesize that, when communicating with natural language, people both use and respond to intentions and attitudes, where attitude indicates the strength of desire to have their intentions followed. We test our hypothesis using controlled laboratory experiments. We find (i) free-form messages do include both intentions and attitudes; (ii) people respond both to intentions and attitudes when making decisions; and (iii) the use of attitude significantly improves coordination.
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