Abstract

In logistics the key problem of last mile is how to deliver goods from distribution hub to end users in cities and built-up areas. The paper deals with an issue of last mile delivery. The main objective of the paper is to analyse possible solutions how to deliver consignments to end customers. To achieve the aim, we realized secondary research in which we identified seven basic delivery models. Some of the delivery models are traditional, but there are delivery models which are a matter of the near future. One of the most appropriate solutions how to enhance effectiveness in the process of last mile delivery is to take advantages of every identified delivery model. Results of the research also imply a comparison of delivery models.

Highlights

  • At present, we very often meet with the term of last mile, but a lot of people do not know what the term means

  • The last mile or last kilometre is a phrase widely used in the field of electronic communications, transportation, logistics, and internet industries

  • In supply chain management and transportation planning the term of last mile is defined as the movement of people and goods from a transportation hub to a final destination

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Summary

Introduction

We very often meet with the term of last mile, but a lot of people do not know what the term means. The last mile or last kilometre is a phrase widely used in the field of electronic communications, transportation, logistics, and internet industries. It can be described as a segment of delivery of products to customers located in dense areas. In supply chain management and transportation planning the term of last mile is defined as the movement of people and goods from a transportation hub to a final destination. The term of last mile was originally used in the field of electronic communications to refer to the final leg of the telecommunications networks that deliver services to customers. The last mile delivery is a part of city logistics or urban logistics. The city logistics includes the transport of materials, waste collection, retail deliveries, postal and courier services. [1] [2] [3] [4]

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