Abstract
In recent years, ERP systems have provided a competitive advantage as well as their increasing significance for companies in a rapidly globalizing world. Accordingly, changing technologies and trends in the world are closely followed in Turkey, too. Traditional products have started to give their ways to cost-effective products, mainly provided by rental models via cloud technologies. This transformation process is first being developed and popularized by big players, and then a range of local solutions have arisen. Mobile technologies and IoT solutions via cloud technologies also positively drive this change. There are different types of ERP systems such as traditional, cloud-based, hosted or on premise. Cloud-based ERP solutions are becoming more attractive with increasing features. Currently, the overall resources of companies can be integrated through cloud-based ERP. Therefore, many companies have adopted these systems. There is a range of vendors offering ERP solutions in Turkey. Most of these vendors introduce themselves as successful players on the progress of the ERP sector in Turkey. The present study attempts to analyze the cloud-based ERP solutions of these vendors and to find out the pros and cons of cloud-based ERP systems in Turkey. For this purpose, interviews, as common qualitative tools, will be conducted on convenient samples to collect data and to gather and to explore insights as well as perceptions of cloud consultants and project managers of ERP vendors. Then, obtained data will be identified and clarified for SMEs which are concerned with ERP systems. The findings of this study are aimed to provide meaningful insights of consultants and project managers of cloud-based ERP systems. The present study is expected to share experiences on the progress of the ERP sector as well as the cloud-based ones in Turkey towards the way to Industry 4.0. Finally, some recommendations will be given to SMEs to support them on their journey towards cloud-based ERP.
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