Abstract
<p class="0abstract"><strong>—</strong> Drawing on examples from workplace learning, trends in digital literacy needs and information technology-based resources are examined. As many organizations look to digitize learning and knowledge base materials, some employees struggle to integrate new technologies into their work routines, resulting in a re-emergence of paper-based resources. Researchers have linked digital reading preferences and performance to digital literacy [1, 2, 3] suggesting a need to develop advanced digital literacy training in the workplace. Further, there is evidence to suggest that learning and reading retention is lower on digital workstation devices, such as desktop computers [1]. I will argue efforts to digitize learning and knowledge base resources in the workplace needs to be supported by a strategy that demonstrates the value of new technology to employee’s experience, including ongoing digital literacy training and equipping employees with information technology resources that encourage the utilization of digital learning and reading materials. </p>
Highlights
In most organizations, there is a push to digitize learning and knowledge base resources to eliminate paper waste and centralize knowledge management
I will argue efforts to digitize learning and knowledge base resources in the workplace need to be supported by a strategy that demonstrates the value of new technology to the employee’s experience, including ongoing digital literacy training and equipping employees with devices and applications that encourage the utilization of digital learning and reading materials
More support and training are needed for employees to trust, explore, and have confidence in using digital learning and reading resources
Summary
There is a push to digitize learning and knowledge base resources to eliminate paper waste and centralize knowledge management. My own practice collected through a variety of methods, such as course evaluations, interviews, and feedback mechanism within technical tools The content of this feedback is valuable, as it illuminates several themes that challenge employees from fully adopting digital learning, knowledge base, and information technology resources. I will examine five trends: information and tool overload; difficulties searching and navigating; perceived reliability and accuracy of information; preferences for print-based materials; and effort, fear, and time to learn Through these trends, I will argue efforts to digitize learning and knowledge base resources in the workplace need to be supported by a strategy that demonstrates the value of new technology to the employee’s experience, including ongoing digital literacy training and equipping employees with devices and applications that encourage the utilization of digital learning and reading materials. It should be noted that some groups of front-line employees may experience more digital strain adopting new digital tools, if job tasks require quick turnover and repetition
Sign-in/Register to view highlights & summary Sign-in/Register to access full text options 
Free) 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
