Decoding the nexus of digital transformation and dynamic capabilities through harmonic centrality in the aviation sector

Abstract

The aviation sector benefits from the rise of Society 5.0 and the onset of digital transformation. These developments offer distinct prospects for improving employee well-being, quality, and retention, all while simultaneously providing societal value. This research's primary objective is to investigate digitalisation's effects on dynamic capacities in the aviation industry, with a special emphasis on airport operations. By using the analytical skills of network analysis, this study examines the significance of network analysis in comprehending the impacts of digital transformation on dynamic capacities. The primary research question examines the potential use of network analysis to get a deeper understanding of the impact of digital transformation on dynamic capacities. The study utilises Harmonic Centrality, a centrality measure derived from network research, and implements it using the NetworkX library based on the Python programming language. The study is carried out at Esenboğa Airport, located in Ankara, Turkey, with a specific focus on airport management, a crucial aspect of the aviation sector. Using network analysis in conjunction with Harmonic Centrality offers a great methodology for understanding the influence of digital transformation on dynamic capacities, hence becoming a noteworthy addition to this scholarly article. KEYWORDS Digital Transformation, Dynamic Capabilities, Harmonic Centrality, Network Analysis, NetworkX