Decision Support System for Logistics Systems Analysis Using Image Theory and Work Domain Analysis

Abstract

In this study, image theory and work domain analysis were used to develop an interactive decision support system for sortie generation tasks in an Air Force aircraft maintenance unit. Aircraft maintenance personnel were charged with creating a short list of aircraft for deployment using either maintenance information alone or maintenance information with the interactive decision support system. Results were compared with a deployment list developed by expert aircraft maintenance superintendents. The deployment lists generated with the interactive decision support system more closely resembled the experts' list and took less time to create than those generated using maintenance information alone. These results show the viability of the methodology outlined in this study for creating decision support systems in complex logistics planning.