Decision Model of Use E-Money in Covid-19 Pandemic Situation

Ni Putu Dyah Krismawintari,I Gusti Bagus Rai Utama,Yeyen Komalasari,Christimulia Purnama Trimurti,I Wayan Ruspendi Junaedi

doi:10.47577/tssj.v10i1.1333

Abstract

this research was conducted to determine what variables influenced the e-money usage decision model during the Covid-19 pandemic. The survey involved 160 respondents during the Covid-19 pandemic. This research uses a quantitative approach using structural analysis of the SEM-AMOS model. A person's decision to use e-money is significantly influenced by concerns about Covid-19 transmission when they leave the house. Other variables are the frequency of someone searching for news about Covid-19, transaction behavior, ease of electronic money, efforts to attract the use of E-Money by service providers, and the use of cash when COVID-19 does not have a significant effect. Suggestions that can be given if e-money services want to increase public interest in using non-cash services, it is necessary to increase the security of transactions and provide facilities or service features that can be accessed from home.

Highlights

The development of information technology is making changes to the needs of people for payment tools that are faster and more flexible
2.1 Definition of Electronic Money According to Bank Indonesia (2020) Electronic Money is defined as a means of payment that meets the following elements: (1) Issued based on the value of money paid in advance to the issuer, (2) the value of money is stored electronically in a medium such as a server or chip, (3) the value of electronic money managed by the issuer is not a deposit as referred to in the law governing banking [15]
4.2 Description of Research Results Survey results from 160 respondents describe that Attitudes towards the decision to use E-money (Y1) during the Covid-19 pandemic are influenced by several variables namely X1 Looking for Information, X2 Transaction Behavior, X3 Fear of Contracting COVID-19, X4

Summary

Introduction

The development of information technology is making changes to the needs of people for payment tools that are faster and more flexible. Minimizing the use of banknotes is an alternative solution to reduce the spread of germs during a coronavirus pandemic This shift in consumer behavior and the increase in the use of Electronic Money will have an impact on traditional payment methods, pushing the way to a future without cash. Bank Indonesia strives to continue to strengthen the Payment System policy, including efforts to mitigate the impact of Covid-19 by ensuring that the operation of the Payment System and Rupiah Money Management (SPPUR) runs fully through the reliability and smoothness of the payment system In this regard, Bank Indonesia will continue to encourage the use of non-cash payments and support government programs in channeling social assistance funds through non-cash payments [13]. This research becomes useful for individuals and in general about indicators that influence directly or indirectly on the spread of COVID-19 transmission

Literature Review

Research Finding

Findings

Conclusion And Recommendation