Abstract

Electronic marketplaces have become an essential part of the business to business e-commerce. Supply chain concept is fully taking advantage of using the network effects in electronic marketplaces due to augmented added value from each participant. However, highly desirable network effects lead to one company monopoly over the whole marketplace. To prevent this effect, authors are proposing and devising a decentralized agent-based electronic marketplace for supply chain ecosystem. The goal of our research is to improve overall supply chain service quality by allowing companies’ agents to evaluate the service quality of their partners through the history of their transactions. Consequently, since in their procurement activities more informed decisions are being made instantaneously, continuously and autonomously at each node of a supply chain, supply chain service quality is being improved along the whole supply chain.

Highlights

  • Companies have nowadays realized that if they want to prosper in the intensely competitive world, it is necessary to organize themselves and develop strategies to utilize the opportunities of the supply chain networks, and especially network effects that are emerging from and mutually supported by their customers and suppliers

  • The goal of our research is to improve overall supply chain service quality by allowing companies’ agents to evaluate the service quality of their partners through the history of their transactions. Since in their procurement activities more informed decisions are being made instantaneously, continuously and autonomously at each node of a supply chain, supply chain service quality is being improved along the whole supply chain

  • Since more informed decisions are taking place continuously and autonomously, supply chain service quality is being improved along the whole supply chain

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Summary

Introduction

Companies have nowadays realized that if they want to prosper in the intensely competitive world, it is necessary to organize themselves and develop strategies to utilize the opportunities of the supply chain networks, and especially network effects that are emerging from and mutually supported by their customers and suppliers. With increasing competition in the global market, organizations are beginning to realize that it is not enough to merely improve their efficiency internally, but it is necessary to consider the competitiveness and efficiency of their supply chains. Performance measurement and optimization play a vital role in improving the competitiveness of supply chains [1]. With the rapidly developing world economy and global marketplaces, there has been a drastic increase in the pressure on organizations to find new ways to create and deliver values to customers through supply chain management. There has been a growing recognition of the importance of building relationships with customers for improvements in profitability, as well as serviceability and reduced costs throughout the supply chain [2]

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