Abstract

Advances in communications technology have allowed new forms of trade, i.e., through online means between sellers and customers. The use of the Facebook social networking platform as a tool for online business has questioned the factors influencing the creation of Trust among its users engaged in a community of craft makers (sellers and customers). This research hypothesized that three independent variables influence the Trust: the intensity of interaction, the similarity of interest, and endorsement—questionnaires distributed to 151 samples. Data analysis was performed through SPSS, using Spearman's correlation to note the strength of the relationship between variables. The results of the questionnaire show a medium-strength correlation between the independent and dependent variables. To cite this article (7th APA style): Mayasari, F. & Khrisnamurti, I. (2019). “Dear Sis”: A Case Study on Trust Cultivation on Indonesian Facebook Online Craft Stores. Journal Communication Spectrum, 9(2), 94-109. http://dx.doi.org/10.36782/jcs.v9i2.209

Full Text
Paper version not known

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call

Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.