Abstract
Data Envelopment Analysis (DEA) is a mathematical programming technique successfully used to quantify the efficiency of companies in the manufacturing and service sector. The analytic process developed on the basis of this, using real input and output parameters, increases objectivity in the quantification of efficiency and helps to identify best practices. The paper shows how DEA can be applied to the quality control of public passenger transport (PPT) networks. A PPT line in the network is seen as a Decision Making Unit (DMU) which achieves a certain level of efficiency, where quality is viewed from the perspective of users. DEA is used to determine optimal quality parameters, thus helping to define the total cost of PPT lines, or the total shortfall in funds and the subsidies needed for the normal operation of the public transport network.
Highlights
Pamučar, D. et al, Dea model for measuring the quality control of public transport networks, pp. 28–47 disabled, pensioners, the elderly, the unemployed, etc.) public passenger transport is often the only option for the realization of transportation needs
When owned by the local or regional public authority, public passenger transport networks are seldom run for profit, but rather as a public service
Applying Data Envelopment Analysis (DEA) could determine the total cost of the PPT system, or the total shortfall in the funds required to operate the public transport network normally
Summary
D. et al, Dea model for measuring the quality control of public transport networks, pp. 28–47 disabled, pensioners, the elderly, the unemployed, etc.) public passenger transport is often the only option for the realization of transportation needs. When owned by the local or regional public authority, public passenger transport networks are seldom run for profit, but rather as a public service This means that the standard principles of free market economics (limited cost of transport, preferential transport fares for certain categories of passengers, a smaller increase in the cost of transport compared to the increase in operating expenses, etc.) are not applied as rigorously and the shortfall in funding of operative. Applying DEA could determine the total cost of the PPT system (complete network), or the total shortfall in the funds required to operate the public transport network normally.
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