Abstract
What would you do with an additional 15 minutes every day? Could improved techniques for managing electronic communications wisely add hours to your workweek, allowing a more sustainable, enjoyable life and provide time for innovation? Perhaps you might use that extra time to meet one of the Grand Challenges head on? Qualitative data collection and analysis techniques utilized in this mixed methods study show that having a purposefully developed, individualized email and task management strategy used consistently may have a positive outcome in attitudes concerning the use of email, suggesting that how we work can change our perspective of email. The qualitative techniques employed this study, including carefully crafted questions to elicit emotions and stories, revealed the gem in this study showing a connection between commitment to a management strategy and participant perspective of email. This study contributes by showing this link between the participants view of email aligned with management strategy, supports adding the “few filer” category of email folder management aligned with use of today’s improved search capabilities and shows no support for enactment of the illusive “one touch” model.
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