Abstract
Over the past few years, the Korean government and its subunits have attempted process redesign with little success and failed to see notable improvement in managing the process. Notably, operational process embedded in the local government is mostly constrained by laws and regulations, which implies that the process is not easily changed unlike those in private entities. The objective of this research, therefore, is to propose some fundamental approaches to process management based on ‘DBR (Drum-Buffer-Rope)’ originally developed by Goldratt for his ‘Theory of Constraints’. This study extracts 4 types of local government’ administration process and discusses the unique attributes of each type of the process in terms of design and management. Particularly, the present paper elucidates how to apply the concepts of DBR (Drum-Buffer-Rope) and their implications.Keywords: Drum-Buffer-Rope, Local Government, Process Management, TOC
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