Abstract
Process reengineering (PR) in manufacturing organizations is a big challenge, as shown by the high rate of failure. This research investigated different approaches to process reengineering to identify limitations and propose a new strategy to increase the success rate. The proposed methodology integrates data as a procedure for process identification (PI) and mapping and incorporates process verification to analyze the changes made in a specific process. The study identifies interdependency within the manufacturing process (MP) and proposes a generic process reengineering approach that uses simulation and analysis of production line data as a method for understanding the changes required to optimize the process. The paper discusses the methodology implementation technique as well as process identification and the process mapping technique using simulation tools. It provides an improved data-driven process reengineering framework that incorporates process verification. Based on the proposed model, the study investigates a production line process using the WITNESS Horizon 21 simulation package and analyse the efficiency of data-driven process reengineering and process verification in terms of implementing changes.
Highlights
Today’s global market is unstable and intensively competitive, perhaps due to economic globalization and the liberalization of the trade market [1]
There are different aspects that have created some debate about the modelling and analysis of the current business processes, as some researchers believe and describe it as a modelling strategy, which is time consuming and hinders the implementation of innovative ideas, while others recognize it as a fundamental issue of a successful Business process reengineering (BPR) effort [18,21]
The initial BPR methodologies were quite simple and at times proved to be ineffective when dealing with complex situations
Summary
Today’s global market is unstable and intensively competitive, perhaps due to economic globalization and the liberalization of the trade market [1]. The term “process reengineering” in organizations, especially in the manufacturing industries, refers to bringing in changes in the business environment, and may include the reform of the business strategy from having a technological focus to a cultural one [3]. Business process reengineering (BPR) is a strategy to increase efficiency in an organization in a precise and calculating manner. Several strategies have been developed since organizations started adopting process reengineering (PR) for major changes in management and operations. Most of these approaches are traditional initiatives carried out by the conventional linear life cycle system of PR. Integrating data into process reengineering is possibly the solution to eliminating the uncertainty of success of implementing process reengineering to bring about changes to an organization [11]
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