Abstract

Today’s users no longer expect a classic manual, but short, clearly structured pieces of information that fit their application context, use case and role. Instead of conventional documentation, “intelligent information” is required that is modular, format-neutral and can be found via metadata and full-text search. The information is often created in a CMS and provided via CDPs. There are not always compatible interfaces between these systems, especially those of different software manufacturers. Therefore, the information created cannot be processed further. The purpose of this paper is to show that data transformations can provide accessibility for the information from a CMS for different CDPs. On this basis, data transformations were developed, enriched by semantics and implemented within the project. For the enrichment by semantics, metadata were used as well as a further approach based on metadata, called “microDocs”. This approach describes the combination and aggregation of different topic-based information that are connected by defined use cases and a logical context. Some CDP manufacturers already support microDocs and it is expected that even more extensions will be implemented in the future. Accordingly, it is highly likely that microDocs will play an important role in the field of information delivery.

Highlights

  • To make information accessible, it must be published in a certain format in a specific system

  • To provide information that is fast, target group-based and contextbased, the information can be published in a Content Delivery Portal (CDP)

  • This paper gave an insight regarding the need for data transformations to transfer content from a Content Management System (CMS) to different CDPs, and the possibility to extend the content by semantics by using metadata and further approaches based on metadata

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Summary

Introduction

It must be published in a certain format in a specific system. To provide information that is fast, target group-based and contextbased, the information can be published in a Content Delivery Portal (CDP). The data source for a CDP is in most cases a Content Management System (CMS). A CMS is a standard tool for creating documentation. The CMS is tasked with the systematic collection, creation, storage and refinement of structured information and media data in a single, finely granulated stock. To ensure an efficient delivery of the created information to the user, it is transferred to a CDP. The CDP is an online system for providing this information. The provision is done by modular or aggregated information that are accessed by different target groups using content-related search mechanisms. The provision is done by modular or aggregated information that are accessed by different target groups using content-related search mechanisms. [2]

Content retrieval
Direct search
Structured search
Data transformations
Basics of data transformation
Data sources
Data transformation process
Preparation
Transformation
Import
Intelligent content
Metadata concept
MicroDocs
Summary and outlook
Full Text
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