Dangerous work and name disclosure

Abstract

Name disclosure improves service quality as well as the supervision and management of employees. When such disclosure has the possibility to endanger employees, however, a conflict arises between the need for public disclosure and the maintenance of work safety. To improve the discipline and responsibility of police officers, the Taiwanese government is planning a new policy of sewing names on officers’ uniforms. To determine the impact, this study assumed implementation of the policy and investigated police officers’ perceptions of and reactions to it. Respondents included 337 front-line officers whose main duties were related to law enforcement or other services that involve direct contact with the public. The results showed that police officers interpreted the policy as a disclosure of personal information, that their perception of future revenge risk potential, work stress, and attention to amicable attitudes toward the public were significantly higher, and that their intrinsic work motivation was significantly lower. There was no significant difference, however, in terms of police officers’ pay satisfaction.