Abstract

We examine the relationships among employees’ use of energy management strategies and two occupational well-being outcomes: job satisfaction and emotional exhaustion. Based on conservation of resources theory, it was hypothesized that employees with high job demands would benefit more from using energy management strategies (i.e., including prosocial, organizing, and meaning-related strategies), compared to employees with low job demands. We tested this proposition using a quantitative diary study. Fifty-four employees provided data twice daily across one work week (on average, 7 daily entries). Supporting the hypotheses, prosocial energy management was positively related to job satisfaction. Moreover, employees with high job demands were less emotionally exhausted when using prosocial strategies. Contrary to predictions, when using organizing strategies, employees with low job demands had higher job satisfaction and lower emotional exhaustion. Under high job demands, greater use of organizing strategies was associated with lower job satisfaction and higher emotional exhaustion. Finally, use of meaning-related strategies was associated with higher emotional exhaustion when job demands were low. With this research, we position energy management as part of a resource investment process aimed at maintaining and improving occupational well-being. Our findings show that this resource investment will be more or less effective depending on the type of strategy used and the existing drain on resources (i.e., job demands). This is the first study to examine momentary effects of distinct types of work-related energy management strategies on occupational well-being.

Highlights

  • At work, employees engage in a variety of strategies to help restore depleted energy, maintain energy expenditure, or activate energy reserves, in order to continue with work tasks and to protect or enhance their well-being

  • Drawing on conservation of resources (COR) theory (Hobfoll, 2011), we argue that it is under high job demands that energy management is essential for the maintenance and/or improvement of day-to-day occupational well-being

  • We argue that use of energy management strategies under high job demands is aimed at leveraging one’s momentary energy resources to mitigate further losses to occupational well-being

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Summary

Introduction

Employees engage in a variety of strategies to help restore depleted energy, maintain energy expenditure, or activate energy reserves, in order to continue with work tasks and to protect or enhance their well-being. Energy management strategies refer to concrete activities which employees deliberately engage in to keep their energy levels high throughout the working. Researchers investigating human energy at work have examined a range of indicators of “energy,” which typically include indicators of occupational well-being, such as higher positive affect, vitality, and affective work engagement, as well as lower fatigue, emotional exhaustion, and health complaints (Quinn et al, 2012). The first goal of the current study is to investigate how daily use of different types of work-related energy management strategies are associated with daily indicators of occupational well-being (i.e., job satisfaction and emotional exhaustion). Emotional exhaustion is a negative affective state associated with feelings of depletion and fatigue due to the pressures of work (Maslach et al, 2001). Assessments of job satisfaction and emotional exhaustion can be categorized as “emotional energy” or “energetic activation” (or the lack thereof, in the case of exhaustion; (Quinn et al, 2012)

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