Abstract

The topic of branding in social networks has recently gained a lot of public attention due to the high reach among existing and potential customers. In Germany, nearly one quarter of all internet users like at least one brand page in a social network, a representative study conducted by BITKOM (2013) shows. This equals around 13 million internet users. Among the 14-29-year-olds nearly half of the internet users are “fan” of a brand page in a social network.

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