Cyber-Social System as a Model of Narrative Management

Abstract

AbstractThe chapter considers approaches to modeling goal setting and goal achievement as the main stages of the management process in socio-economic systems in the context of their natural evolution into cyber-social systems. A model of narrative management in a cyber-social system, in which the choice of management strategies is considered as a narrative practice, implemented through the duality of goal setting and goal achievement, is proposed. The goal model is represented as a dynamic structurally ordered space of goals, reflecting the conditions for the availability of goals, determined by the state of the managed system. The methods of universal algebra are used to model the space of goals, which makes it possible to form and dynamically modify the space, and to calculate the availability of goals and the dynamics of their achievement in space in a given structural connection. Responsibility for making managerial decisions to achieve goals remains with the person. The results of his actions, leading to the impossibility of achieving the goal, are compensated by modifying the goal space without losing its structural coherence. The architecture of the software complex for management support in cyber-social systems, which implements the proposed model, is presented. The mathematical methods used in the system to manage support are described.KeywordsSocio-economic systemManagement in socio-economic systemCyber-social systemGoal settingGoal achievementGoal modelGoal spaceDynamic goal settingNarrative management