Abstract

Social media have become a very viable medium for communication, collaboration, exchange of information, knowledge, and ideas. However, due to anonymity preservation, the incidents of hate speech and cyberbullying have been diversified across the globe. This intimidating problem has recently sought the attention of researchers and scholars worldwide and studies have been undertaken to formulate solution strategies for automatic detection of cyberaggression and hate speech, varying from machine learning models with vast features to more complex deep neural network models and different SN platforms. However, the existing research is directed towards mature languages and highlights a huge gap in newly embraced resource poor languages. One such language that has been recently adopted worldwide and more specifically by south Asian countries for communication on social media is Roman Urdu i-e Urdu language written using Roman scripting. To address this research gap, we have performed extensive preprocessing on Roman Urdu microtext. This typically involves formation of Roman Urdu slang- phrase dictionary and mapping slangs after tokenization. We have also eliminated cyberbullying domain specific stop words for dimensionality reduction of corpus. The unstructured data were further processed to handle encoded text formats and metadata/non-linguistic features. Furthermore, we performed extensive experiments by implementing RNN-LSTM, RNN-BiLSTM and CNN models varying epochs executions, model layers and tuning hyperparameters to analyze and uncover cyberbullying textual patterns in Roman Urdu. The efficiency and performance of models were evaluated using different metrics to present the comparative analysis. Results highlight that RNN-LSTM and RNN-BiLSTM performed best and achieved validation accuracy of 85.5 and 85% whereas F1 score was 0.7 and 0.67 respectively over aggression class.

Highlights

  • Cyberbullying is a critical social problem plaguing today’s Internet users typically youth and lead to severe consequences like low self-esteem, anxiety, depression, hopelessness and in some casesDewani et al Journal of Big Data (2021) 8:160 causes lack of motivation to be alive, resulting in death of a victim [1]

  • This paper addresses toxicity/cyberbullying detection problem in Roman Urdu language using deep learning techniques and advanced preprocessing methods including usage of lexicons/resource that are typically developed to accomplish this work

  • The Deep Neural Network (DNN) based techniques and models used for the experimentations are detailed below

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Summary

Introduction

Cyberbullying (aka hate speech, cyberaggression and toxic speech) is a critical social problem plaguing today’s Internet users typically youth and lead to severe consequences like low self-esteem, anxiety, depression, hopelessness and in some casesDewani et al Journal of Big Data (2021) 8:160 causes lack of motivation to be alive, resulting in death of a victim [1]. Cyberbullying (aka hate speech, cyberaggression and toxic speech) is a critical social problem plaguing today’s Internet users typically youth and lead to severe consequences like low self-esteem, anxiety, depression, hopelessness and in some cases. Cyberbullying incidents can occur via various modalities. It can take the form of sharing/ posting offensive video content or uploading violent images or sharing the pictures without permission of the owner etc. More than 65% of all the users lie between 18 and 29, and typically women are more susceptible and unprotected. A report “COVID 19 and Cyber Harassment”, released by DRF in 2020 highlights a great rise in the number of cyberbullying and harassment cases during the pandemic. The complaints registered with DRF’s Cyber Harassment Helpline were surged by 189% [5]

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