Cyberattacks on local governments 2020: findings from a key informant survey

Abstract

ABSTRACT Based on empirical data from a survey that we conducted in 2020 of key informants in local governments (CIOs, CISOs, and IT Directors), this paper examines patterns of cyberattacks, types of attackers, the frequencies of incidents and breaches of local government IT systems, and purposes of attacks. The paper also examines whether and to what extend local governments offer cybersecurity awareness training to their officials and staff and whether a nexus exists between training and these persons support for cybersecurity in their governments. Throughout the paper, we compare data from the 2020 survey with data from a nationwide local government cybersecurity survey that a team that included the authors conducted in 2016. We conclude with recommendations to local governments to improve their practice and management of cybersecurity in their organisations.