Abstract

This study investigates various factors that can affect the monetary impact of data breaches on companies. This paper introduces a model for the total cost of a mega data breach based on a data set created from multiple sources that categorises stolen data for U.S. residents as personally identifiable information (PII) and sensitive personally identifiable information (SPII). We use a rigorous stepwise regression analysis that includes polynomial and factorial multilevel effects of the independent variables. There are three significant findings. First, our model finds a significant relation between total data breach cost and revenue, the total amount of PII and SPII, and class action lawsuits. Second, the categorisation of personal information as sensitive and non-sensitive explains the cost better than previous work. Finally, all of the independent variables demonstrate multilevel factorial interactions.

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