Abstract
This article discusses how the Washington Suburban Sanitary Commission created a Community Outreach Program (COP) to meet customer needs during service disruptions. Within the COG, the Emergency Outreach Program (EOP) was created to provide support to customers during water main breaks and sewer overflow or backup events. The evolution of these programs is outlined in the article, and a listing of the services provided in an emergency by the EOP is given.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
