Abstract
Abstract: The measuring of implemented ERP system’s efficiency is in any case multidimensional. Various researchers dedicated a lot of attention trying to find the best way to measure the success or the effectiveness of ERP solution. „Customer satisfaction“ as a measure represents the crucial point in creating the model for Measuring the success of implemented ERP systems and therefore it is the subject of this work. In this work we shall see what effect the other measurements will have on the „customer satisfaction“, respecting the correlation between particular crucial categories in creating the model of implemented ERP system’s success.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
More From: JITA - Journal of Information Technology and Applications (Banja Luka) - APEIRON
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.