Abstract

This paper provides references for the space service of public libraries in China. 51 public libraries in East China were investigated in terms of space type, space facilities and space service reconstruction; the current situation of space service was analyzed and some problems were revealed. Based on the investigation, the characteristics of public libraries’ space service in East China are summarized from the perspective of space type, space service concept and space service mode. And the problems in the aspects of new space service level, space service facility construction and space service evaluation mechanism are pointed out. Through the analysis, space service strategies of public libraries in China are proposed: libraries’ overall quality should be strengthened; space service based on information technology should be promoted; users’ needs should be respected and evaluation mechanism should be developed.

Highlights

  • In the 21st century, with the rapid development of digital technology, great changes have taken place in the way readers obtain information and the borrowing rate of paper documents in libraries has decreased each year

  • This paper provides references for the space service of public libraries in China. 51 public libraries in East China were investigated in terms of space type, space facilities and space service reconstruction; the current situation of space service was analyzed and some problems were revealed

  • Space service strategies of public libraries in China are proposed: libraries’ overall quality should be strengthened; space service based on information technology should be promoted; users’ needs should be respected and evaluation mechanism should be developed

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Summary

Introduction

In the 21st century, with the rapid development of digital technology, great changes have taken place in the way readers obtain information and the borrowing rate of paper documents in libraries has decreased each year. Xiao Long of Peking University believes that differing from traditional library featured by collecting books and related services around collecting books, the newly added space is only for service, such as creative space, learning space, communication space and leisure space aiming to provide readers with cultural places for study, research and communication. It can be considered as “space service” [3]. Based on the second and third sections, it puts forward the space service strategy of public libraries in East China

Space Types
Construction of Space Service Facilities
Space Service Reconstruction
Characteristics of Space Services
Deficiencies in Space Service
Space Service Strategy of Public Libraries in China
Promote the Development of Space Services Based on Information Technology
Respect Users’ Needs and Develop Evaluation Mechanism
Findings
Conclusion
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