Abstract

The article’s focus is on the postal services sector. The sector plays an important role in a process of delivering packages to the customers. Over the last few years, there has been a significant growth in volume of shipments transported. The aim of the article is to demonstrate the current development and subsequent prediction of two selected indicators that play an important role in the context of e-commerce development in the V4 states. One of the indicators is the number of shipments; the other is the indicator of CO2 emissions. While the values of the CO2 emission in the predictive analysis in comparison with the growing e-commerce turnover indicator stagnate, the number of shipments is growing alongside the e-commerce turnover values. In the light of these findings, it is clear that the growing number of shipments will result in the need to change the approach to the organisation of the parcel delivery process, especially in big cities and agglomerations. It is also necessary to mention that organisational changes in the parcel delivery process in big cities and agglomerations must be carried out in an environmentally friendly way.

Highlights

  • In the last few years, the issue of e-commerce has become increasingly important [1]

  • HA2: The development of the national turnover indicator B2C e-commerce has a significant impact on the development of the CO2 emissions in that state

  • Referring to the intended objective of the article, the following hypotheses were established: H01: The development of the e-commerce B2C turnover indicator in a given state does not have a significant impact on the development of the number of shipments transported in that state

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Summary

Introduction

In the last few years, the issue of e-commerce has become increasingly important [1]. Several business models can be identified within the e-commerce marketplace. The models are distinguished from each other based on parties that carry out commercial transactions with each other [4]. The business model that generates the highest turnover is the B2B – Business-to-Business model. The model with the second largest turnover is the B2C – Business-to-Customer. This business model is more extensive in terms of number of customers who carry out business transactions with each other than the B2B model. A characteristic feature of this business model (B2C) is the execution of a larger number of business transactions than in the B2B model, but to a lesser financial extent of each individual transaction compared to the B2B model [2]

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