Abstract
This symposium is designed to advance research on cultural clash, the dissonant interactions of members from separate cultures, within and beyond organizations. The literature has long established that culture clash degrades organizational performance. The papers in this symposium prod this assumption, examining its mechanisms and scope conditions, establishing when and how culture clash occurs. The first presentation examines how status disagreement emerges from diversity in collectivist orientation, undermining group productivity. The second presentation studies group assimilation and power asymmetries in a post-merger organization using computational linguistic analysis of email communication. The third presentation looks at culture clash among founding teams in start-ups, finding that founding teams with high interpersonal cultural diversity adopt industry-typical cultural scripts while founding teams with high intrapersonal cultural diversity cultivate distinctive cultures. Finally, the fourth presentation theorizes how extreme groups build strong cultural beliefs and attract new members by studying the proliferation of Covid-19 conspiracy theories on Twitter. Taken together, the papers in this symposium revisit old assumptions and theories of culture clash, updating them with innovative experiments, modern computational linguistic techniques, and novel data sets. Perceiving Status through Different Cultural Lenses Presenter: Sujin Jang; INSEAD Presenter: Catarina Fernandes; Emory U., Goizueta Business School A Language-Based Method for Measuring Inter-Group Boundaries and Assimilation Presenter: Anjali M. Bhatt; Harvard Business School Presenter: Amir Goldberg; Stanford U. Agreeing to Be Different: Founding Team Cultural Diversity and Startup Cultural Atypicality Presenter: Yeonsin Ahn; INSEAD The Other Pandemic: #Coronahoax Conspiracy Theories Presenter: Henrich Greve; INSEAD Presenter: Hayagreeva Rao; Stanford U. Presenter: Paul Vicinanza; Stanford Graduate School of Business Presenter: Yan Echo Zhou; -
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